TestPlant, the maker of the eggPlant range of software quality tools, has delivered a test automation solution that has been deployed across the Bendigo and Adelaide Bank's mobile applications and web-based systems.
Kevin Dole, Head of Technology Services, Bendigo and Adelaide Bank, says the TestPlant automation solution was deployed to reduce bottlenecks caused by manual testing, especially for the bank’s mobile applications, which were “increasingly challenging due to diversity of devices, the number of regression tests required, and frequent upgrades” .
As the bank - which has 520 Australian branches across Australia - explored options to reduce its manual testing overhead, improve the time-to-market of its mobile channels and increase service assurance, Dole says it determined that the scenario was well-suited to the eggPlant product range of test automation tools provided by TestPlant.
“As a technology and platform agnostic solution, eggPlant Functional was a great fit for this project,” Dole said.
{loadposition peter}According to the bank, which serves more than 1.6 million customers and has more than $68.6 billion in assets under management and market capitalisation of around $4.839 billion, it has the vision of being Australia's “most customer-connected bank” and is leveraging technology as a key differentiator in a highly competitive market.
TestPlant has worked with Bendigo and Adelaide Bank to deliver a solution that incorporates eggplant Functional as the core test automation tool, supported by eggCloud for device management and eggIntegration to facilitate integration with HP’s ALM system.
The solution addresses testing requirements across both the bank’s mobile applications and web-based systems.
Dole says that, since implementation of the eggPlant-based solution, the bank has experienced significant improvements in several key areas, including:
• Quality: 30% increase in functional defects identified
• Productivity: 80% reduction in effort compared to manual testing (110 hours reduced to 22 hours)
• Time-to-market: 60% reduction in regression testing windows (13 days reduced to 4 days)
“The results achieved using eggPlant have been impressive,” Dole said.
“Not only has the solution addressed our existing requirements, but it lays a foundation for the future and underlies our strong commitment to delivering a positive experience for our customers.”
George Mackintosh, TestPlant CEO said digital transformation in financial services is a key market for the company’s “disruptive mobile testing solutions, and we are delighted eggPlant has quickly delivered such great results for the Bank”.
The project was delivered by TestPlan in collaboration with IT services, consulting and business solutions organisation TCS.
Jayashree Natarajan, TCS Global Head of Assurance Services, said the engagement has “clearly demonstrated the importance of first-time-right assurance for digital success, and its critical role in delivering exponential value for our customers”.